Lecture 'Service - Word and Term' 2014-08-27 V03.00.00

http://de.slideshare.net/PaulGHz/issip-service-word-and-term-20140827-v010000

This slide deck has been presented - on 27.08.2014 - in the course of a weekly telco - of the ISSIP (International Society of Service Innovation Professionals)…